Strategic Leader, Client Retention & Loyalty Vaughan

Strategic Leader, Client Retention & Loyalty Vaughan

27 Aug
|
VetStrategy
|
Vaughan

27 Aug

VetStrategy

Vaughan

Vet Strategy is seeking a Sr. Director, Client Retention to deepen client relationships and maximize lifetime value across the network. You will lead CRM Operations and PHC, shaping end-to-end client journeys and personalized experiences to drive loyalty and repeat visits.

The role reports to the Chief Customer & Marketing Officer and requires building world-class retention capabilities, with accountability for PHC P&L;, tools, and cross-functional collaboration with clinic teams.
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📌 Strategic Leader, Client Retention & Loyalty Vaughan
🏢 VetStrategy
📍 Vaughan

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