Job Title: Field Service Technician Job Type : on-call/piecework Address: Kelowna, BC (100% on the road) Hours: 40 Shift Schedule: Monday to Friday, 9 AM to 5 PM + on-call/after-hours when required Job Summary The ideal candidate will be responsible for installing, repairing and maintaining desktop/laptop, point of sale equipment and peripherals, printers, monitors, entertainment systems etc.

Perform hardware break-fix services on PCs, laptops, network printers, and servers, etc.

Perform IMAC (installs, moves, adds, changes) services: hardware rollouts, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, POS devices, etc.

Handle software installation/support/upgrades.

Perform deskside support services installing and troubleshooting hardware, software, and network-related issues.

Perform basic LAN and internetworking-related activities.

Respond/update/close calls from the

National Dispatch/Call Management Center.

Perform warranty service calls forboth commercial and residential clients.

Perform other types of service calls from our Dispatch/Call Center as required Certify/upgrade skillset as required when current customers or technology is introduced.

Knowledge,



Skills, and/or Abilities Required: Must have A+ Certification Have 2 - 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.

Have 2 - 3 years of break-fix experience Have 2 - 3 years of deskside support experience Have 2 - 3 years of printer experience Must be able to pass a criminal background check Must have a minimum of an IT diploma from a recognized school Must have a valid drivers license and access to a reliable vehicle at all times Must have exceptional customer service skills Must have positive communication skills May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP).

Must be available to work versatile work schedules About Us Dispatch

Us is a market leader with over 14 years of experience managing IT projects in major urban and remote locations across North America.

As part of the People

ToGo brand (experts in technology staffing), Dispatch

Us has a track record of delivering quality and on-time service with a win-win approach for our clients and service providers.

📌 Field Service Technician, Kelowna, Bc
🏢 PeopleToGo
📍 Kelowna