Step into the role of Care Access Coordinator at CBI Home Health in Whitby, ON, and excel in client scheduling in a hybrid work format. Ensure optimal care delivery in a fast-paced workplace. In the Care Access Representative role, you'll be essential in managing the scheduling of health care personnel while supporting high-caliber care for clients.

This energetic position requires adept communication, multitasking, and problem-solving skills to effectively balance staff schedules with client care needs, all while maintaining a compassionate touch. Key Responsibilities:
Schedule care providers efficiently using specialized software
Exceed key performance indicators for call handling
Ensure effective communication with clients and care teams




Build and sustain relationships with various stakeholders
Accurately manage scheduling and care databases Requirements:
Minimum educational requirement of Grade 12
2 years of customer service or scheduling experience preferred
Proficient in Microsoft Office and scheduling applications
Excellent verbal and written communication skills
Solid organizational and multitasking abilities Deliver exemplary care coordination while building relationships in your role at CBI Home Health.

📌 Whitby Care Access Coordinator (Canada)
🏢 CBI Home Health
📍 Canada