OverviewAbout ShyftLabsAt ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth with cutting-edge digital solutions that transform industries and create measurable business impact. We’re growing fast and we’re looking for passionate problem-solvers who are ready to turn big ideas into real outcomes.We’re seeking an Account Manager to join our team and play a key role in managing strategic client relationships, ensuring day-to-day account success, and expanding ShyftLabs’ footprint within key accounts. This position is open to candidates based inToronto, Ontario(with a minimum of four in-office days per week).This role is ideal for someone who is highly organized, proactive, and an exceptional communicator. You should be comfortable managing multiple workstreams at once, building trust with senior stakeholders, and working cross-functionally to keep complex initiatives moving forward. You will serve as a key point of coordination across client teams and internal delivery teams, while also helping identify opportunities to deepen partnerships, expand engagements, and increase the value ShyftLabs delivers over time.The OpportunityResponsibilities and expectations are focused on managing strategic client relationships, ensuring day-to-day account success, and partnering with delivery teams to expand engagement with key accounts.What You'll Be DoingOwn day-to-day client relationship management across strategic accounts, ensuring solid communication, responsiveness, and follow-throughAct as a trusted point of contact for client stakeholders, helping translate needs, priorities, and feedback into clear internal actionCoordinate across internal teams including delivery, operations, leadership,



and technical stakeholders to ensure client workstreams stay aligned and on trackDrive meeting cadences, status updates, follow-ups, and action-item management across multiple concurrent initiativesMonitor account health, identify risks early, and proactively resolve issues before they impact delivery or client confidenceSupport scope planning and prioritization by helping organize requests, clarify objectives, and align teams on next stepsPartner with leadership and delivery teams to identify opportunities for account growth, expanded engagement, and long-term partnership developmentImprove client-facing workflows, documentation, and communication processes to support a high standard of executionEnsure a high-quality client experience by combining strong operational discipline with thoughtful relationship managementWhat You Bring3+ years of experience in account management, client services, project management, customer success, consulting, or a related roleExperience managing complex enterprise relationships or working with large cross-functional client environmentsExceptional written and verbal communication skills, with the ability to communicate clearly across both executive and working-level stakeholdersStrong organizational skills with the ability to manage multiple priorities and keep moving parts alignedA proactive, resourceful,



and solutions-oriented mindsetComfort operating in ambiguity and adapting quickly in a fast-paced environmentStrong stakeholder management skills and the ability to build trust across internal and external teamsA university degree in business, management, commerce, communications, or another relevant disciplineNice to HavePrior experience in a startup, consulting firm, or high-growth technology environmentExperience supporting technical, data, digital, or product-related client engagementsExposure to account growth, commercial discussions, or chance development within existing client relationshipsFamiliarity with project tracking, workflow management, and client reporting toolsFamiliarity with AI tools and emerging technologies, and an interest in how they can improve client outcomesSalary Range$70,000 - $100,000 (CAD)Why You’ll Love Working at ShyftLabsComprehensive Benefits:100% coverage for health, dental, and vision insurance for you and your dependents from day one.Real Impact:Build AI systems used by Fortune 500 companies.Growth & Learning:Continuous learning opportunities and influence over strategic direction.Ownership:Join a fast-growing, product-focused data company where your work directly shapes client outcomes and long-term partnerships.Inclusion at ShyftLabsWe’re building something big, and we want you on the journey with us. If you’re ready to use data and innovation to make an impact, apply today and let’s grow together.ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, and nationality to apply. If you require accommodation during the interview process, let us know and we’ll be happy to support you.#J-18808-Ljbffr

📌 Account Manager - C$70,000 - C$100,000 A Year (Winnipeg)
🏢 ShyftLabs
📍 Winnipeg