Advance your career at Cencora as a Lead Case Manager focusing on optimizing patient support and therapy coordination. Drive efficiencies in clinical operations with your expertise.

As a Lead Case Manager, you will be responsible for auditing case activities and addressing therapy access barriers. Your role entails reviewing patient files and treatment plans while ensuring compliance with clinical standards. Solid communication and operational skills will enable you to effectively manage patient journeys alongside healthcare providers.

Key Responsibilities:
• Execute clinical procedures for patient enrollment
• Audit documentation to identify process gaps
• Evaluate risks and coordinate escalations
• Guide patients and providers through protocols
• Stabilize therapy access by mitigating disruptions

Requirements:
• Bachelor’s degree in a related field required
• Minimum 6 years in healthcare operations
• Certification in Lean Six Sigma preferred
• Knowledge of clinical documentation and care coordination
• Ability to communicate complex information clearly

Contribute your expertise to enhance patient outcomes and service delivery at Cencora.
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📌 Cencora Lead Case Manager Position Quebec City
🏢 World Courier
📍 Quebec City