Embrace a leadership role that focuses on uptime and warranty management at Nors Canada. Drive customer satisfaction and operational excellence through key initiatives and performance metrics. As the Uptime Center & Warranties Manager, you will focus on maximizing uptime and enhancing warranty recovery strategies.

Your responsibilities encompass training systems, operational alignment, and improving customer experiences through effective governance and compliance measures. This role requires analytical prowess and the capability to manage ongoing improvements across multiple fronts. Key Responsibilities:
Enhance technician training and capability alignment
Monitor performance metrics and driving recovery rates
Address down unit issues and escalate for resolution
Analyze warranty performance monthly and annually
Improve the overall uptime strategy for long-term success Requirements:
Excellent organizational and strategic planning skills
Proven experience in operational management
In-depth knowledge of warranty processes
Relevant educational background
French proficiency is beneficial Lead the transformation of uptime management and enhance customer engagement at Nors Canada.

📌 Uptime & Warranty Leadership At Nors Canada Winnipeg
🏢 Grupo NORS
📍 Winnipeg