The Canadian Opera Company in Toronto is seeking a Customer Care Team Lead for Ticket Services. This role supports the daily operations of outbound campaigns, coaches Specialists, and personally handles the most complex escalations.
They blend team leadership with call centre operations and influence customer-relations strategy through direct patron feedback. The ideal candidate is goal-oriented with superior communication, solid problem-solving abilities, and the capacity to motivate and lead
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📌 Customer Care Team Lead — Outbound Campaigns Ontario
🏢 coc
📍 Ontario