Enhance your career with The Nationwide Group as a bilingual Customer Support Agent. Utilize your French and English proficiency to manage appraisal requests and ensure client satisfaction. In this Customer Support Agent role, you will directly contribute to a successful appraisal process.

Responsible for handling inquiries and ensuring compliance with Service-Level Agreements, you will interact with lenders and appraisers while maintaining high service standards. Your ability to communicate effectively is crucial for success in this position. Key Responsibilities:
Review and manage appraisal requests through NAS
Update lenders and appraisers with request status
Ensure adherence to departmental policies and procedures
Collaborate with management for timely completions
Identify and escalate delayed issues appropriately Requirements:
Fluent in both French and English
Proven experience in customer service
Solid communication and interpersonal skills
Knowledge of appraisal guidelines and metrics
Ability to consistently meet performance requirements Join TNG and put your bilingual abilities to work as a Customer Support Agent.

📌 Tng Bilingual Customer Support Agent Markham
🏢 The Nationwide Group
📍 Markham