Shape innovative strategies at Lightspeed as the Director of Business Operations. Lead change, optimize planning, and enhance business performance in a dynamic environment. In this key role, you will drive the Product & Technology Operations team to establish seamless operating models across Product, Engineering, and Design.

Your focus on continuous improvement and strategic planning will help optimize decision-making processes that yield measurable outcomes. Collaborating with executives, you will translate strategic goals into actionable investment plans and insights. Key Responsibilities:

- Design and enhance annual and quarterly planning processes
- Build executive operating mechanisms for accountability
- Develop dashboards connecting investments to customer value




- Foster partnerships across Finance, GTM, and other teams
- Lead and mentor a high-performing Business Operations team

Requirements:

- Experience in evolving operating models and planning processes
- Proven success in leading operational change initiatives
- Solid skills in executive communication and business insights
- Ability to build trusted cross-functional partnerships
- Fluency in English required for this global role

Leverage your expertise in business operations to make a real impact at Lightspeed.

📌 Director of Business Operations at Lightspeed (Montreal)
🏢 QuoteMachine
📍 Montreal