Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionTechnical SkillsDynamics 365 Customer Engagement (Sales, Service – Must) and knowledge of other Microsoft Dynamics 365 suite of products.Facilitate detailed design from requirements and support construction and deployment.Design components in a Service-Oriented Architecture (SOA) environment with good technical expertise in middleware tools (preferably Mulesoft).Dynamics 365 in Online & On-Premise implementations and environments and prior versions.Provide highly available, scalable Dynamics 365 integration architecture on Azure.Hands‑on experience in C#.Net, JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS.Subject‑matter knowledge in integration architecture and the ability to map integration patterns to functional usage.Experience in MS CRM & 3rd party integration using Middleware Tools/APIs (REST, OData WebAPI, SSIS packages).Experience using Azure services for integration (Logic Apps, Azure Functions, Service Bus, API Management, PCF controls, Power Apps and Power Automate for upstream/downstream system integrations).Experience in data migration – data analysis, data mappings, data harmonization using OOB and third‑party tools, preferable experience in Azure Data Factory.Experienced in reporting architecture, with SSRS and knowledge of Power BI.Good to have knowledge of the latest features of Dynamics 365 platform (Sales Insights, Customer Service Insights, Customer Voice, etc.).Experience in effective management of cloud platform resources and good understanding of security models and connectivity for CRM systems.Technical expertise in setting up DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools.Experience in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services.Experience integrating Dynamics 365 with CCaaS platforms like Genesys, NICE, or Talk Desk.Exposure to HealthCare Payor/Provider preferred.Delivery and Leadership SkillsLead technical workshops to work with business and technology partners on requirements to design and develop architecture solutions.Good problem‑solving and analytical skills.Ability to think independently and be solution driven.Accountable for solution delivery and technical leadership.Lead technical efforts for pre‑sales engagements and contribute to building niche solutions/POC’s.Advocate best practices to develop scalable solutions aligned with the product roadmap through supported and upgradable customizations/implementations.Experience with Agile methodologies.Good to Have CertificationsMicrosoft Dynamics 365 for SalesMicrosoft Dynamics 365 for ServiceMicrosoft Dynamics 365 for CustomizationsAzure Integration ServicesCompensationThe base compensation range for this role in the posted location is 96366 – 150000.Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay‑transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.Additional factors may include: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.BenefitsPaid time off based on employee grade (A‑F), defined by policy: Vacation 12‑25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave.Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).Retirement savings plans (e.G., 401(k) in the U.S., RRSP in Canada).Life and disability insurance.Employee assistance programs.Other benefits as provided by local policy and eligibility.Important NoticeCompensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace.



Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the duties, responsibilities and qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.Capgemini.Com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its robust over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.#J-18808-Ljbffr

📌 Crm Lead - $96,366 - $150,000 A Year (Winnipeg)
🏢 Capgemini
📍 Winnipeg