Are you ready to elevate your career with a premier company in the industry? City Wide Facility Solutions is actively seeking a cheerful and detail-oriented night Manager to join our vibrant team! In this thrilling position, you will be instrumental in delivering outstanding service and ensuring client satisfaction across a diverse array of facilities, ranging from office spaces to industrial sites.As a Night Manager (NM), your primary objective will be to cultivate strong relationships with our Independent Contractors (IC) while carrying out key functions that propel our business forward. You'll collaborate closely with the Facility Solutions Manager, overseeing everything from client inspections to addressing customer inquiries. Your valuable insights will play a pivotal role in enhancing our service quality!Essential FunctionsDevelop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problemsReview scope of work and ensure quality assurance per account to retain existing business and gain new businessCommunicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone messageMake recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreementManage inspections, customer complaints, customer requests, new client starts,



or VIP treatment needing attentionExecute City Wide's New-Start Policy, Customer Compliant Policy, Star Policy, and other operational policies and proceduresUse City Wide's CRM program nightly to perform inspection reports, upload facility photos, etcEnsure compliance with client policies & procedures, approved cleaning tools and equipment and their proper useOther duties as necessaryNight shift role with start time of 6:00 PM - 8:00 PM and ending from 1:00-3:00 AM. Routed out by FSM into a variety of accounts.RequirementsA high school diploma is required, and experience in the commercial janitorial services industry is a plus.You bring three years of management experience, with skills in coaching, inspiring, and leading teams across multiple locationsYour planning and organizational skills are top‑knock, and you pay attention to the small details that make a big differenceEffective communication and interpersonal skills come naturally to you, allowing you to build rapport with independent contractors and City Wide Facility Solutions personnelReliable transportationInnovation drives you, and you're always striving for continuous improvementBilingual English/SpanishBenefitsHourly $22.00 - $24.00Potential yearly bonuses401k, potential matching and profit sharingMileage Reimbursement$330 company pay for Dental, medical, and vision benefitsCompany paid Life insurance policyPTOPersonal Cell Phone reimbursementCompany iPad#J-18808-Ljbffr

📌 Night Manager - $22 - $24 An Hour (Winnipeg)
🏢 City Wide Facility Solutions
📍 Winnipeg