CBI Home Health is hiring a Bilingual Care Access Coordinator in Toronto to enhance client care through expert scheduling and communication. Help families and care providers connect effectively. This role, available in Toronto, Mississauga, or Ottawa, is vital for ensuring smooth scheduling in a high-volume contact center.

Ideal candidates will demonstrate exceptional multitasking and solid relationship-building skills essential for improving care experiences. Your efforts will ensure that clients receive excellent care support. Key Responsibilities:
Coordinate and optimize care provider schedules
Meet and surpass individual performance KPIs
Maintain proactive communication with families and care teams
Build and nurture relationships among all stakeholders
Ensure compliance with operational policies in records management Requirements:
At least a Grade 12 education
2 years of relevant customer service/scheduling experience
Proficient in Microsoft Office and scheduling tools
Bilingual proficiency in French and English
Solid organizational skills with attention to detail Join CBI Home Health to provide meaningful client care through effective access coordination and relationship management.

📌 Toronto Bilingual Care Access Coordinator
🏢 Cbihomehealth
📍 Toronto