Drive operational success as the Front Line Manager for Property Claims at Aviva Canada, ensuring exceptional customer service in a hybrid work setting. Leverage your leadership experience and technical expertise.
As a Front Line Manager, you will guide a team of claims handlers, focusing on their development while maintaining high standards for customer outcomes. Your role will be pivotal in enhancing team performance through mentorship and by utilizing data-driven insights to improve processes. Effective communication and adaptability are key in this agile environment.
Key Responsibilities:
• Oversee daily operations of the claims team
• Foster a culture of continuous personal and skilled growth
• Utilize analytics for performance enhancement
• Engage in quality management and risk assessment
• Lead initiatives for operational transformation
Requirements:
• CIP or FCIP designation preferred
• 5+ years in insurance or claims
• Experience in supervisory roles
• Ability to mentor and inspire teams
• Robust analytical and decision-making expertise
Lead the Property Claims team to exceptional performance and customer satisfaction at Aviva Canada.
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📌 Aviva Property Claims Front Line Manager Calgary
🏢 Aviva Canada
📍 Calgary