Join Four Seasons as a Guest Relations Coordinator to enhance the luxury experience of Residential homeowners. Build relationships and ensure a seamless travel experience from start to finish.

This position is vital for connecting with our Residential homeowners, managing their inquiries and travel arrangements effectively. You will play a key role in administrative support while ensuring accurate records and tailored service. Robust customer service and organizational skills will help you thrive in this position.

Key Responsibilities:
• Provide clear guidance on brand expectations for homeowners
• Facilitate onboarding of current homeowners into the system
• Manage residential profiles and data in Salesforce




• Identify guest needs and make personalized recommendations
• Liaise with property teams for guest arrivals and services

Requirements:
• Minimum 3 years in luxury customer service roles
• Relevant diploma or degree in hospitality
• Familiarity with Property Management Systems preferred
• Excellent organizational and planning skills
• Solid communication and interpersonal abilities

Embrace this role to deliver exceptional service for residential guests at Four Seasons.
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📌 Four Seasons Guest Relations Coordinator Residential Focus Ontario
🏢 Four Seasons
📍 Ontario