Senior Associate, Learning and Development161 Bay Street (93021), Canada, Toronto, OntarioAbout Capital One CanadaFor over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About The RoleThe Learning & Development team is hiring a Senior Associate, L&D to support our ambitious Tech Team growth. This is a critical role focused on restructuring and elevating the onboarding experience, as well as addressing all learning and development needs for our newly formed Tech teams. We are looking for a visionary instructional expert who will not only support the design of market‑leading onboarding and learning experiences but also play a critical role in establishing and championing a culture of growth, collaboration, and innovation within our new Tech team. The successful candidate will be absolutely crucial in rapidly scaling our onboarding and integration infrastructure. Your focus will be on ensuring every new associate is equipped for success from day one, seamlessly integrating them into our global technology and company standards. This role demands more than execution; it requires an individual capable of both strategic design and concise, high‑impact delivery within a complex, fast‑moving environment.Your ResponsibilitiesSupport the structuring of the onboarding program tailored for the ongoing hiring within the newly created Tech teamDevelop ongoing learning plans and content to ensure continuous technical and professional upskilling across the Tech organizationPartner closely with Enterprise L&D points of contact (POCs) and Tech partners to leverage, adapt,



and build upon existing global strategies while fostering strong cross‑border working relationshipsAct as the primary L&D contact for Tech leaders and SMEs to gather information and validate training materials and programsSupport efforts to promote a culture of growth and innovation within Tech teams by creating clear learning paths and development opportunitiesAssist the L&D Manager in implementing strategies designed to drive high levels of engagement and retention among Tech associatesSupport internal communications and knowledge‑sharing initiatives to build a strong, unified team identityOptimize the use of internal learning technologies to ensure seamless content delivery and easy access for all team membersImplement robust evaluation strategies to measure L&D program effectiveness regarding engagement and team performanceBasic QualificationsBachelor’s in Education or Instructional Design; or at least 2 years of experience being a learning experience designer in Financial ServicesPreferred QualificationsProven ability to quickly develop trusted relationships and navigate networks to find the right peopleStrong change management skillsAbility to influence up and across multiple levelsProven ability to work autonomously in a fast paced environmentProven ability to execute on multiple projects while maintaining close attention to detailExcellent analytical, organizational and project management skillsEffective problem solving and strong interpersonal skillsCertified Performance and Learning Skilled (CPLP)



or similar industry certificationWorking at Capital OneEnjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one‑time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Equal Opportunity and AccommodationsCapital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.Contact InformationFor technical support or questions about Capital One's recruiting process, please send an email to [email protected] and SalaryBrampton, Ontario, Canada - CA$70,000.00–CA$90,000.00 - 2 weeks ago#J-18808-Ljbffr

📌 Senior Associate, Learning And Development - C$70,000 - C$90,000 A Year (Winnipeg)
🏢 Capital One - Canada
📍 Winnipeg