Lead a dynamic team in Sutherland's streaming services program in Canada.

As Team

Manager, focus on coaching and ensuring successful outcomes for consultants. Sutherland invites applications for the Team Manager position within its expanding streaming services team. Candidates who are dedicated to mentoring others will find fulfillment in managing consultant performance, including attrition and meeting set KPIs.

The role requires an analytical approach to data while maintaining clear communication with team members and leadership for optimal operational performance. Key Responsibilities:
Oversee performance metrics of a Consultant team
Coach and develop team members for effective improvements
Track and manage attrition and shrinkage rates
Inform management on customer trend insights
Drive initiatives to support organizational objectives Requirements:
Preferred experience in streaming services
Proven track record in mentoring and coaching
Proficiency with MS Office software
Strong analytical skills for data trends
Explicit and skilled communication abilities Foster a high-performing setting at Sutherland while ensuring top-notch service delivery in streaming.

📌 Team Manager Sutherland Streaming Services Windsor
🏢 Sutherland
📍 Windsor