Become a part of DCM's team as a Technology Analyst, Level 1, in Brampton, ON. You will provide critical support and training for clients on the DCM FLEX e-Commerce platform in a hybrid work setting.

This full time contract role involves responding to client inquiries, troubleshooting issues, and maintaining user profiles on the DCM FLEX platform. Your expertise in customer support and technical troubleshooting will play a pivotal role in enhancing user experience. Join a company that values cutting-edge solutions and client satisfaction.

Key Responsibilities:
• Offer Level 1 technical support to clients via phone and email
• Resolve technical inquiries with professionalism
• Maintain and configure user profiles and catalogues

Requirements:
• Degree or diploma required
• 1+ years of relevant support experience
• Solid technical troubleshooting and customer service skills
• Proficiency in Microsoft Office Suite

Bring your technical knowledge and customer service excellence to DCM as a Technology Analyst!
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📌 Dcm Technology Analyst Level 1 Remote Ontario (Canada)
🏢 DCM
📍 Canada