Transform technical client support as a Technical Services Engineer III at impact.com. Leverage your technical skills in a cooperative workplace to ensure successful integrations and optimize client experiences. In this role, you will dive deep into impact.com’s platform capabilities, assisting clients from integration through ongoing technical support.

Your ability to troubleshoot issues, manage ticket requests, and guide teams like Onboarding and Client Success will ensure seamless experiences. Your expertise will play a critical role in improving the service delivery and expanding client partnerships. Key Responsibilities:
Develop a deep understanding of product suite and enhancements
Implement and support technical integrations for clients




Collaborate with internal teams on onboarding and client needs
Analyze technical issues and communicate solutions effectively
Maintain technical documentation and training materials Requirements:
Bachelor’s in Computer Science or related field
Experience in a technical role at a digital marketing or tech company
Proficiency in HTML, CSS, JavaScript, SQL, and REST APIs
Robust troubleshooting and problem-solving skills
Excellent communication skills for technical concepts Elevate technical support by leveraging your client-facing skills and diverse tech knowledge at impact.com.

📌 Technical Services Engineer At Impact Com Victoria (Canada)
🏢 Impact
📍 Canada