Drive stellar guest experiences as the Supervisor of Guest Services at Castle Mountain Resort from September to April. This full time seasonal role offers a starting wage of $23/hour. You will be responsible for the leadership and daily management of the Guest Services department, ensuring smooth operations for bookings, check-ins, and guest transactions.

Your leadership will shape a welcoming setting, improve service efficiency, and cultivate a knowledgeable team. Your efforts will help create memorable experiences for every guest visiting the resort. Key Responsibilities:
Ensure efficient guest service and resolution of concerns
Lead training and compliance for Guest Services team
Monitor performance indicators for continuous improvement




Collaborate with departments for a seamless experience
Maintain standards for operational procedures and safety Requirements:
3+ years of experience in guest services or hospitality
Proven leadership and team management skills
Proficiency with POS and PMS systems
Strong organizational and communication skills
Flexibility for diverse working hours, including weekends Lead with expertise in hospitality and guest relations at Castle Mountain Resort, enhancing each visitor's stay.

📌 Supervisor Of Guest Services At Castle Mountain Brocket
🏢 Canada West Ski Areas Association
📍 Brocket