Position Senior Service & UX Designer Consultant

Location: Edmonton, Alberta, Canada

Work Setting: Hybrid

Contract: November 2, 2026 – November 1, 2027

Extensions: Two additional 1-year extensions

Required Qualifications
10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments.
5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments.
Demonstrated end-to-end Human-Centred Design experience.
Solid user research and usability-testing experience.
Experience with personas, journey maps, service blueprints, information architecture, user flows, wireframes, and interactive prototypes.
Experience designing responsive web applications and enterprise digital platforms.




Experience with enterprise design systems, component libraries, design tokens, and interaction standards.
Experience applying WCAG 2.2 AA or equivalent accessibility standards .
Experience working within Agile delivery teams.
Experience collaborating with Product Managers, Business Analysts, Developers, Architects, and QA.
Solid stakeholder workshop and facilitation experience.
Experience preparing production-ready design specifications and supporting developer handoff.
Experience performing design QA and validating implemented solutions.
Experience with Figma, Miro, FigJam, Jira and/or Confluence .
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📌 Senior Service & Ux Designer Consultant Edmonton
🏢 Veracity Ventures
📍 Edmonton