This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager - JLLWhat this job involves: As the Assistant Facilities Manager for our prestigious Omnicom account, you will be the operational backbone driving excellence across a dynamic corporate environment. This pivotal role positions you as the principal operational lead responsible for end-to-end delivery of integrated facilities management (FM) services in one of Toronto's most exciting Work Dynamics environments. You'll ensure business continuity, maintain operational excellence, support financial performance, and lead the on-site operating model for a Fortune 500 global media and marketing powerhouse.

This is more than facilities management-it's strategic partnership. You'll spearhead building operations while developing high-performing teams, cultivating trusted relationships with C-suite stakeholders, and championing JLL's commitment to sustainability, diversity, and innovation. If you're passionate about creating exceptional workplace experiences, leveraging technology to optimize building performance, and leading with purpose in a collaborative culture, this role offers the platform to make a significant impact in Canada's commercial real estate landscape.

Execute comprehensive work order management using advanced CAFM systems (Nuvolo), ensuring completion rates meet SLA parameters while delivering expert customer service to C-suite executives and senior stakeholders across the Omnicom portfolio

Lead HSSE compliance and quality management activities, conducting assessments, completing mandatory training, reporting incidents, and ensuring adherence to JLL global standards to maintain a proactive health and safety culture on-site

Manage vendor relationships and performance, working with the Procurement Team to competitively bid service contracts, chase invoices to maintain Accounts Payable KPIs (Open POs, GRNV, UMLV), and support regional vendor rationalization programs

Drive sustainability initiatives at the facility level, including energy management through BMS analysis,



waste reduction and recycling program coordination, green cleaning protocol implementation, and documentation for certification renewals and compliance reporting

Support P&L; management and cost optimization by identifying and recording operational cost savings initiatives to meet the client's glidepath savings KPIs, while monitoring utility consumption patterns and working with suppliers to identify savings opportunities

Foster team collaboration and continuous improvement by supporting appropriate staffing models, resource allocation, and professional development, while serving as the escalation point for complex service delivery challenges requiring swift resolution

Coordinate emergency response and business continuity planning, maintain detailed compliance documentation for audit readiness, and support digital transformation initiatives including IoT implementation and smart building technologies

Progressive experience in corporate real estate services management with demonstrable expertise in Facilities Management, including proven track record managing complex, multi-site service delivery operations

Post-secondary education in Business Administration, Engineering, Operations Management, or related field

Solid financial acumen with hands-on experience managing budgets, P&L; oversight, and leading cost optimization programs in commercial real estate environments

Strong HSSE knowledge with ability to execute assessments, maintain compliance with global safety standards, and champion a proactive health and safety culture on-site

Proven vendor management capabilities including contract negotiation, performance tracking, invoice management, and ability to maintain strong supplier relationships while driving accountability to SLAs

Expert customer service skills with demonstrated ability to build trusted relationships with C-suite executives and senior stakeholders, serving as a credible escalation point for complex issues

Advanced proficiency with CAFM systems (Nuvolo preferred), Microsoft Office Suite, building automation systems, and energy management platforms

Knowledge of building automation systems (BMS), IoT technologies, smart building platforms,



and digital transformation initiatives in facilities management

Experience supporting sustainability frameworks, environmental certifications (LEED, BOMA BEST), and implementing energy reduction, waste diversion, and green building programs

Familiarity with corporate relocations, renovations, space planning, and change management initiatives in occupied commercial environments

Previous experience in media, advertising, creative industries, or corporate office environments with dynamic workplace requirements

Exposure to global or multi-regional facilities operations, with understanding of diverse regulatory and cultural requirements

Relevant professional certifications such as FMP (Facilities Management Professional), CFM (Certified Facility Manager), or PMP (Project Management Professional)

Location: On-site, Toronto, Canada

60,000.00 - 65,000.00 CAD per year

Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation. In office -Toronto, ON Replacement If this resonates with you, we encourage you to apply even if you don't meet all of the requirements.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.

Jones Lang

LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at

📌 Facilities Associate Manager (Toronto)
🏢 JLL
📍 Toronto