Transform global customer support with Stripe as a Full Stack Engineer supporting Greater China. Leverage your skills to enhance user-facing tools and backend systems.
As part of the Support Experience Engineering team at Stripe, you will design and maintain the systems that aid support agents worldwide. Your role encompasses extensive collaboration across functions to build scalable, reliable tools essential for meeting user needs and driving operational excellence.
Key Responsibilities
Create and maintain full-stack solutions for support agents
Deepen integrations for live messaging and voice channels
Address and debug pressing production issues promptly
Work with teams to innovate features that will scale
Ensure effective communication within a remote team structure
Requirements:
5+ years of experience in software engineering
Fluent in Mandarin required for this role
Full-stack proficiency, specifically in React and Ruby
Solid skills in communicating with all stakeholders
Problem-solver comfortable with diverse technologies
Lead the charge in enhancing Stripe's customer support capabilities through creative engineering focused on the Greater China region.
📌 Stripe Full Stack Engineer For Support Toronto (Canada)
🏢 Stripe
📍 Canada