Support Stingray's mission as a Digital Signage Technical Specialist based in Montreal. Tackle complex technical escalations and enhance operations within a agile setting. In this pivotal role within Stingray’s Customer Support team, you will manage escalated cases and provide expert troubleshooting on digital signage hardware and software. Your input will directly impact customer satisfaction and operational efficiency, fostering creative solutions. Key Responsibilities:
Take charge of advanced Level 2 technical escalations
Investigate and troubleshoot digital signage issues
Prepare technical documentation and SOW for service dispatch
Enhance processes to support team operations
Conduct firmware updates for digital signage systems Requirements:
2+ years in advanced technical support
Experienced with digital signage hardware and software
Understanding of TCP/IP, DNS, DHCP principles
Familiar with platforms like MagicInfo, Navori
Fluent in French and English, written and spoken Become a key player in enhancing digital signage experiences at Stingray in Montreal.

📌 Stingray Digital Signage Support Specialist Montreal
🏢 Newfoundland Capital
📍 Montreal