Advance your career as a Service Writer at Joe Johnson Equipment in Nisku, Alberta. This position focuses on customer service excellence and effective management of repair workflows. In this energetic role, you will act as the critical link between external customers and the service department.

With more than three years of experience, you will utilize your organizational skills and technical knowledge to ensure accurate work orders and enhance customer satisfaction. This permanent role requires excellent communication abilities and a proactive approach to resolving customer concerns promptly. Key Responsibilities:
Greet customers professionally and capture service needs
Document and manage work orders accurately
Collaborate with internal teams for productive repairs




Facilitate service appointments and track shop capacity
Verify warranty claims and process related documentation Requirements:
3+ years in Service Writer or similar roles
Mechanical background or heavy equipment knowledge
Solid relationship-building and multitasking abilities
Proficiency in relevant software and Microsoft Office
High school diploma required; business education preferred Bring your passion for customer service and efficiency to Joe Johnson Equipment in Nisku, where you'll make an impact.

📌 Service Writer With Technical Coordination Skills Nisku
🏢 Waterblast
📍 Nisku