Drive customer satisfaction as a Service Writer at Sonsray in Vernon, CA. This full time role focuses on managing service needs for fleet and refrigeration equipment. Join Sonsray’s agile team as a Service Writer, where you will handle customer interactions and ensure smooth workflows between technicians and clients.

With your solid background in administrative tasks, you'll prepare detailed work orders and service estimates while verifying warranty coverage. Your communication skills will be key to enhancing our dealership’s reputation. Key Responsibilities:
Verify warranty coverage and explain details to customers
Prepare detailed estimates for parts, materials, and labor
Create and manage work orders thoughtfully and accurately
Clarify estimates and service timelines to customers
Identify areas for service improvement proactively Requirements:
3+ years in office administration and customer service
Relevant experience in a dealership or related field desired
Bilingual Spanish is a plus for customer interaction
Proficient in data entry and cost calculations
Solid attention to detail in record-keeping Enhance customer service and operational effectiveness at Sonsray as a Service Writer.

📌 Service Writer Role With Sonsray Machinery Vernon (Canada)
🏢 Sonsray
📍 Canada