Elevate your career at the Medical Council of Canada (MCC) as a Bilingual Service Agent. This full-time permanent hybrid position offers an prospect to provide vital support to candidates and partners in a collaborative setting. In this role, you will be instrumental in ensuring a smooth process for clients navigating examination services and document verification.

Your exceptional bilingual skills in English and French will be crucial as you communicate effectively and deliver first-rate customer service. Join a dedicated team that values innovation and inclusivity. Key Responsibilities:
Deliver front-line support through various communication channels
Manage account assistance, password resets, and inquiries
Facilitate examination scheduling and eligibility confirmations




Prepare and send out Educational Credential Assessment (ECA) reports
Work with sensitive information while maintaining confidentiality Requirements:
1–3 years of customer service experience in a relevant environment
Fully bilingual in both English and French
Solid Microsoft Office skills and adaptability to current systems
Excellent organizational abilities to prioritize tasks
Calm demeanor when handling multiple responsibilities Utilize your skills to improve the client experience at MCC and support healthcare in Canada.

📌 Service Agent With Mcc Bilingual Role Ottawa
🏢 Medical Council of Canada
📍 Ottawa