Service Advisor

Smithers Toyota is looking for a Service Advisor to join our Service Department.

The Service Advisor is the main connection between our customers and the service team. You will help customers understand their vehicle needs, coordinate repairs with technicians and parts, provide accurate estimates and updates, and ensure each visit is handled professionally from start to finish.

Key Responsibilities
Welcome customers and understand their service concerns
Prepare accurate repair orders and estimates
Communicate repair recommendations, costs and timelines
Coordinate work with technicians and the Parts Department
Obtain customer authorization before additional work is completed
Keep customers updated throughout the repair process
Review completed work and invoices with customers
Provide qualified follow-up and customer service

What We Are Looking For
Strong communication and customer service skills
Organized with good attention to detail
Comfortable working in a fast-paced workplace
Reliable, qualified and team focused
Automotive experience is an asset, but we are willing to train the right person
Valid driver’s license

📌 Service Advisor Smithers
🏢 Smithers Toyota
📍 Smithers