Drive customer satisfaction in the automotive sector by becoming a Service Appointment Coordinator. Manage service calls, promote maintenance, and ensure a smooth appointment process. As the first point of contact for service inquiries, you will provide outstanding customer service by handling calls and emails efficiently.

Your role includes educating customers on maintenance while accurately inputting their data into the system for seamless service delivery. Key Responsibilities:
Answer all incoming calls and emails for appointments
Advise on maintenance schedules and services required
Handle customer queries and concerns with professionalism
Maintain customer and vehicle data in the system
Conduct outbound calls to schedule and remind customers Requirements:
High school diploma or equivalent education level
Experience in customer service, reception, or admin roles
Proficient computer skills and CRM familiarity
Transparent and effective communication, both written and spoken
Solid organizational skills to manage a busy workspace Be a central figure in enhancing customer interactions through effective appointment scheduling and service management.

📌 Service Appointment Coordinator Role Sundridge (Canada)
🏢 Employment North
📍 Canada