Engineer Specialist

Engineering Specialist, Viva Engage

Rate: Market Rate

Location: Montreal, Canada Hybrid

Key Responsibilities
Serve as a team member responsible for delivering and supporting infrastructure tooling and applications, including hands on development for Viva Engage.
Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
Troubleshoot integration, onboarding, and operational issues, drive issues to resolution.
Collaborate with business units to onboard teams and communities to Viva Engage.
Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
Coordinate with SaaS vendor technology teams or vendor support as needed.
Ensure compliance with change management policies and governance standards.
Respond to and resolve escalated support tickets in a timely manner.




Participate in the on-call rotation for platform support.
Work cross‑functionally with internal groups such as LDAP / Web Proxy Engineering, Security Architecture, Governance and Compliance

Required Qualifications
8+ years of application development experience using C#, .NET, SharePoint
Experience building enterprise grade applications that interact with Microsoft 365 via Graph API
Proficiency with PowerShell scripting, SharePoint Online Management Shell.
Solid experience with OAuth, SAML, and enterprise identity integrations.
Ability to troubleshoot complex technical environments with multiple integration points.
Solid communication skills for working with technical and nontechnical stakeholders.

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