Lead customer and employee experience transformations at PwC as a Senior Associate in experience design. Collaborate on strategies that drive loyalty and engagement through cutting-edge user experiences. As a Senior Experience Designer, you’ll play a key role in PwC’s Customer Transformation practice.

This involves enhancing customer journeys and developing user-friendly strategies by utilizing human-centered design principles. By combining research, data analysis, and UX best practices, you will create adaptable solutions tailored to meet client needs. Key Responsibilities:
Support customer transformation engagements and service design improvements
Conduct user research and generate actionable insights
Create high-fidelity wireframes and interactive prototypes




Oversee Salesforce Experience Cloud deployment and governance
Collaborate with stakeholder teams on UX initiatives Requirements:
Experience in digital experience architecture and UX strategy
Familiarity with Salesforce Experience Cloud frameworks
Solid analytical and storytelling skills
Proven project management capabilities in complex settings
Knowledge of web development standards and third-party integration Your expertise in experience design will shape transformative solutions that enhance user interactions and satisfaction at PwC.

📌 Senior Experience Designer At Pwc Ottawa
🏢 PwC Canada
📍 Ottawa