Lead critical issue management at Citi as a Senior Group Manager, driving operational excellence and compliance strategies. This role offers full time engagement in navigating complex risk environments. Citi seeks a seasoned qualified with over 15 years in operational risk management or compliance to spearhead issue management initiatives.

The role encompasses oversight of diverse teams dedicated to remediating control gaps and fostering strong cross-functional relationships. With a focus on strategic solutions, you'll implement robust governance protocols and ensure effective communication to influence decision-making and improve processes. Key Responsibilities:
Coordinate issue management processes for compliance enhancement
Lead diverse teams and manage governance oversight




Analyze risks and propose proactive mitigation strategies
Communicate effectively with internal stakeholders and senior management
Track and report on issue inventory and quality metrics Requirements:
15+ years in operational risk management or compliance
Robust analytical and problem-solving skills
Proven experience in controls development
Excellent leadership and decision-making abilities
Bachelor's degree required; Master's preferred Effectively navigate complex issues, ensuring compliance and collaboration at Citi while fostering a culture of risk awareness.

📌 Senior Issue Management Group Manager Mississauga (Canada)
🏢 Citibank (Switzerland
📍 Canada