Lead strategic transformations as a Senior Customer Success Manager at AWS Canada, focusing on cloud and AI solutions for financial institutions. Make an impact by driving customer success and fostering key partnerships. This senior-level role positions you as a strategic partner for Canada's financial institutions during their cloud and AI transformations.

You will manage customer relationships and enable measurable outcomes through governance and technology alignment. Leveraging your expertise, you will also oversee executive engagements and co-innovation sessions while mentoring peers to elevate AWS service delivery. Key Responsibilities:
Drive cloud and AI transformation for financial institutions
Identify systemic barriers hindering client progress




Initiate executive-level engagements and strategic summits
Provide program visibility across multiple workstreams
Develop repeatable success mechanisms and mentor peers Requirements:
5+ years in leading technical programs
Experience in digital or cloud transformations
Proven relationship management at VP level
Background in Financial Services sector knowledge
Familiarity with cloud architecture and AI strategies Bring your strategic acumen and customer focus to AWS Canada, guiding complex transformations.

📌 Senior Customer Success Manager Financial Services Toronto (Canada)
🏢 Amazon Web Services (AWS)
📍 Canada