Step into a pivotal role as an SAP Production Support Engineer, delivering comprehensive support across L1, L2, and L3 levels. This contract position requires strong SAP system monitoring and incident resolution skills. We seek an SAP expert with 3–8 years of hands-on experience in application support and a deep understanding of SAP fundamentals and support processes.

You will serve as a critical resource for incident management, ensuring smooth SAP operations by swiftly addressing application failures and system issues with technical teams. Key Responsibilities:
Monitor and resolve SAP production and application issues
Conduct troubleshooting and incident analysis
Handle user-reported issues and access requests
Document incidents and create knowledge articles
Support configuration audits and batch process checks Requirements:
3–8+ years in SAP application support roles
Valuable grasp of SAP ERP/S4HANA and job management
Experience with ServiceNow or similar ITSM tools
Basic understanding of ABAP and SAP Basis troubleshooting
Strong problem-solving and communication skills Bring your expertise in SAP application support to foster a reliable and efficient production setting.

📌 Sap Production Support Engineer Toronto
🏢 TEKGENCE
📍 Toronto