About UsAfterShip is a post‑purchase SaaS company building the world’s leading automation platform for ecommerce merchants.Your MissionAs a Sales Engineer at AfterShip, you will play a critical role in launching and scaling our Omnichannel product, one of the company’s most significant strategic bets. Your primary objective is to support revenue growth and product adoption by partnering closely with Account Executives and Customer Success Managers to clearly articulate AfterShip’s value, capabilities, and technical fit.You will act as a trusted technical advisor and hands‑on builder, partnering with Account Executives, Customer Success, and Product to validate, shape, and deliver solutions for mid‑market and enterprise customers.This high‑impact, customer‑facing role reports to the Strategic GTM Lead and collaborates across North America and APAC. Some meetings outside local business hours are required to support global alignment.What You’ll DoTechnical Discovery & Solutioning – engage prospects in a consultative, discovery‑led approachUnderstand business goals, technical architecture, and operational constraintsTranslate requirements into scalable solution designsPartner with Account Executives to qualify opportunities and drive technical winsDesign and deliver tailored demos, solution walkthroughs, and POCsAssess technical fit, risks, and implementation readinessWork directly with APIs, integrations, and data flows to validate real‑world use casesTroubleshoot complex technical challenges across systems (e.G., Shopify, Amazon, TikTok Shop)Develop creative workarounds and scalable solutions in ambiguous scenariosDefine solution architecture, workflows, and success criteria pre‑onboardingPartner with Customer Success to ensure smooth transition and implementation clarityContribute to SOWs and implementation planning where neededAct as the voice of the customer to Product and EngineeringWho We're Looking For4+ years of experience in Sales Engineering, Solutions Architecture,



or Technical Consulting within B2B SaaSProven experience supporting customer‑facing technical discovery, evaluations, and implementations for mid‑market or enterprise customersStrong understanding of APIs, integrations, and data flows (REST, webhooks, JSON), with the ability to validate real‑world use casesExperience designing and troubleshooting multi‑system integrations across platforms (e.G., Shopify, Amazon, TikTok Shop, ERP/OMS systems)Familiarity with modern SaaS architectures and event‑driven workflowsAbility to clearly communicate technical concepts, trade‑offs, and solution designs to both technical and business stakeholdersBuilder & Omnichannel mindsetHands‑on experience building, testing, and troubleshooting solutions in complex, cross‑system environmentsHighly resourceful, adaptable, and solutions‑oriented; thrives in ambiguity and fast‑changing environmentsComfortable working across multiple channels, systems, and data sources to deliver end‑to‑end solutionsCollaboration & GTM experience partnering with Sales, Customer Success, and Product to support deal cycles and implementationsAbility to manage multiple customer engagements and operate effectively in a global, distributed teamExperience with eCommerce, logistics, or marketplace ecosystems (Shopify, Amazon, TikTok Shop)Exposure to backend/frontend technologies (e.G., Node.Js, Java, React) and ability to collaborate with engineeringFamiliarity with security, privacy, or data compliance (e.G., GDPR)Mandarin proficiency strongly preferredPerksCompetitive compensationRemote‑first/hybrid‑adaptable work setupsHealthcare coverage offered from day 1Unlimited PTOAnnual learning & wellness benefitMonthly book perkCareer progression & professional developmentIn‑office lunch and commuter benefits for those located in our hub locationsSalary range for this roleUSD $130,000 - $175,000 OTEEqual Opportunity StatementWe are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.#J-18808-Ljbffr

📌 Sales Sales Engineer California - $130,000 - $175,000 A Year (Winnipeg)
🏢 AfterShip
📍 Winnipeg