Explore a career with NTT DATA in Montreal as a Senior Associate Field Technician dedicated to Apple devices. This position is geared towards technical support and customer satisfaction through hands-on troubleshooting. The role necessitates a comprehensive understanding of Apple products, assisting users with connectivity issues and device maintenance.

Candidates should possess exceptional customer service skills and be comfortable working in a agile setting. Proficiency in both English and French is required for effective service. Key Responsibilities:
Conduct routine troubleshooting and system upgrades on Apple devices
Configure and deploy Apple products efficiently
Assist with device authentication and iCloud issues
Keep track of Tech Bar inventory and support requests
Escalate complex issues to higher support tiers Requirements:
Minimum of 2 years in Apple device technical support
High School Diploma or equivalent mandatory
A+ certification or equivalent skills required
Must have valid transportation and driver's license
Willingness to travel for work as needed Utilize your expertise in Apple technology to excel in customer support with NTT DATA.

📌 Senior Associate Field Technician For Apple Dorval
🏢 NTT DATA North America
📍 Dorval