Retail Operations – Warehouse & Online CoordinatorHamilton Sports Group (Hamilton Tiger-Cats & Forge FC)Location: Hamilton Stadium, Hamilton, ONType: Full-TimeSalary: $40,000 annuallyVacancy Status: This position has an existing vacancyPosition OverviewHamilton Sports Group is seeking a Retail Operations – Warehouse & Online Coordinator to support both back‑of‑house retail operations and online merchandise fulfillment. This role plays a key part in driving retail sales by ensuring efficient inventory management, seamless distribution to retail outlets, and a robust online customer experience—while also contributing to our event‑day retail operations. Reporting to the Manager, Retail Operations, this position is ideal for a detail‑oriented, hands‑on professional who thrives in a fast‑paced, sports and entertainment environment.Key ResponsibilitiesWarehouse & Inventory OperationsReceive, inspect, and stock incoming merchandise from suppliers, ensuring quality standards are metAccurately enter and maintain inventory data within warehouse tracking systemsLabel, shelve, and organize product in designated warehouse locationsConduct cycle counts and inventory audits to ensure accuracyMaintain a clean, organized, and efficient warehouse environmentSafely move, organize, and transfer inventory to retail locations to support sales and eventsRetail & Event‑Day SupportEnsure all retail outlets are properly stocked and prepared for games, matches, and eventsSupport event‑day retail operations, contributing to a positive fan and customer experienceAssist with merchandising logistics to maximize sales performanceOnline Store & FulfillmentManage day‑to‑day online shop operations,



including order fulfillment and shipping coordinationPrepare shipments, schedule carriers, and complete shipping documentationAssist with online merchandising initiatives, including product photography, pricing updates, and website presentationSupport initiatives aimed at improving the online customer experience and driving e‑commerce salesTeam & Operations SupportAssist with hiring, training, and day‑to‑day supervision of part‑time and event retail staffFollow all company policies, safety protocols, and operational proceduresComplete additional tasks as assigned by Retail Operations leadershipQualifications & SkillsExperience in warehouse operations, inventory management, retail operations, or e‑commerce fulfillmentBachelor’s degree in business management, sports marketing, retail management, or a related field, or equivalent work experienceStrong organizational skills with excellent attention to detailAbility to work independently and as part of a team in a fast‑paced environmentComfortable lifting and moving merchandise as requiredFamiliarity with inventory systems, POS systems, or e‑commerce platforms is an assetStrong communication and time‑management skillsFlexibility to work evenings, weekends, and all Tiger‑Cats home games, Forge FC games as required and all additional HSG stadium eventsWhy Join Hamilton Sports Group?Be part of a dynamic sports and entertainment organizationWork directly behind the scenes of professional football and soccer eventsGain hands‑on experience across retail, logistics, and e‑commerce operationsSupport iconic brands like the Hamilton Tiger‑Cats and Forge FCPlease note HSG does not use AI to screen applicants#J-18808-Ljbffr

📌 Coordinator, Retail Operations - Warehouse & Online - C$40,000 A Year (Winnipeg)
🏢 Hamilton Sports Group
📍 Winnipeg