Join Fairmont Chateau Whistler as a Royal Service Agent, delivering exceptional guest experiences over the phone. This full-time, permanent role starts in November/December 2026, emphasizing top-notch customer service. As a key member of the team, you will handle reservations and provide personalized service to guests, reflecting the hotel’s luxury branding. You will engage with guests by anticipating their needs and ensuring a smooth and productive process. Key Responsibilities:
Deliver seamless service for guests and team members
Manage calls while redirecting as needed
Handle guest requests with proper follow-up
Book and manage room reservations using the system
Recommend hotel services to maximize revenue Requirements:
Required previous experience in customer service
Experience in Front Office or Reservations is helpful
Knowledge of Property Management Systems is preferred
Robust problem-solving and communication skills
Excellent telephone etiquette and positive demeanor Embrace this chance to enhance guest loyalty through exceptional service at Fairmont Chateau Whistler.

📌 Royal Service Agent At Fairmont Whistler
🏢 FAIRMONT
📍 Whistler