Become a Team Lead at Roots and help shape an exceptional retail environment focused on customer experience and teamwork. This role is vital for engaging staff and achieving store goals. As a Team Lead at Roots, you will act as a link between the store management and sales associates.

Your primary responsibility will be to motivate your team and ensure a high standard of customer service while overseeing daily operations. Successful candidates should possess robust retail expertise and a passion for developing others. Key Responsibilities:
Model desired customer service behaviors daily
Provide support in the absence of Store Management
Maintain an organized and productive sales floor
Mentor associates and promote loyalty to the brand
Implement and follow through on operational activities Requirements:
1+ years in a retail environment, luxury preferred
Proven leadership with sales teams
Experience with financial reporting and POS
Flexible availability including weekends and holidays
Excellent organizational and motivational skills Drive operational excellence and remarkable customer experiences as a Team Lead for Roots.

📌 Roots Team Lead Retail Excellence Cambridge
🏢 Roots
📍 Cambridge