Make a difference as a Care Access Representative with CBI Home Health in Winnipeg. This hybrid role focuses on client support, scheduling, and communication to ensure seamless care delivery.

CBI Home Health, a leader in community and home care, seeks a Care Access Representative to enhance the client experience. You will manage scheduling for care providers, balance client needs with staff availability, and communicate effectively with stakeholders. This agile, high-volume role requires multitasking, technical proficiency, and strong problem-solving skills.

Key Responsibilities: • Schedule care providers efficiently using software • Meet KPIs for calls and scheduling accuracy • Facilitate communication with clients and families • Build relationships with stakeholders in care • Update and manage client records accurately

Requirements: • Minimum Grade 12 education • 2 years in Customer Service or Scheduling • Proficient in Microsoft Office and scheduling software • Strong verbal and written communication skills • Knowledge of medical terminology is an asset

Bring your multitasking and organizational skills to CBI Home Health to support client-centered care. #J-18808-Ljbffr

📌 Care Access Representative Hybrid Role (Winnipeg)
🏢 CBI Home Health
📍 Winnipeg