27 Aug
|
Socket.dev
|
Winnipeg
27 Aug
Socket.dev
Winnipeg
Enhance customer interactions at Rentokil‑Terminix as a Customer Experience Representative located in Saint John’s. This role focuses on delivering top-quality service in a rapid-paced environment.
In this position, you will take responsibility for order processing, complaint resolution, and maintaining relationships with customers. The successful candidate will have excellent communication skills and experience in a call center to adapt to various customer needs while effectively managing schedules for technicians.
Key Responsibilities:
• Maintain customer relationships by addressing inquiries promptly • Enter and process new and existing customer orders • Investigate and solve customer complaints professionally • Coordinate field technicians' schedules for timely service • Actively promote Terminix services to customers
Requirements: • Minimum one year of call center experience required • Proficiency in Microsoft Office and other software • Excellent customer service and interpersonal skills • High school diploma is required; higher education preferred • Ability to work independently and handle multiple tasks
Contribute to superior customer service and operational excellence at Rentokil‑Terminix in Concord. #J-18808-Ljbffr
📌 Saint John’s Customer Experience Representative (Winnipeg)
🏢 Socket.dev
📍 Winnipeg