Elevate your career at The Brick as a Retail Customer Service Representative, where solving problems and prioritizing customer needs is at the core of what you do. Join a team that values a customer-first approach. Reporting to the Operations Manager, you will connect with customers to address their inquiries and deliver effective solutions.

This role requires a strong customer service focus alongside exceptional communication and organizational abilities. Thrive in a dynamic environment and enjoy prospects for personal and qualified growth. Key Responsibilities:
Professionally respond to customer inquiries
Follow up to identify and support customer needs
Enhance customer loyalty through outstanding service
Review daily order reports and provide updates
Carry out additional duties as required Requirements:
Solid emphasis on customer service and teamwork
High school diploma or similar qualification
Excellent communication skills in writing and verbally
Proven ability to multitask and stay organized
Proficiency in Microsoft Office and flexibility for scheduling Bring your enthusiasm for customer service and teamwork to The Brick, and embark on an enriching career journey.

📌 Retail Customer Service Representative Role Whitby (Canada)
🏢 The Brick Group
📍 Canada