By Basecamp, Canmore ABAbout Basecamp Resorts: Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.Position OverviewWe require a full-time permanent Housekeeping Manager that will lead daily operations across multiple properties, ensuring consistent cleanliness standards and a high-quality guest experience. Reporting to the Rooms Division Manager, this hands‑on leadership role supports the Housekeeping team, overseeing staffing, scheduling, training, and performance management while maintaining strong collaboration with maintenance, Guest Services, and People & Culture teams.Salary:$50,000 - $60,000.00 annuallyLocation:Basecamp Suites, Lodge, Resorts and Lamphouse by Basecamp, CanmoreShift:Full‑time, PermanentStaff Housing:Not AvailableWhy Work for Us?Discretionary bonus schemeGroup health benefits plan (Dental, Vision, Paramedical, and more)Generous staff discounts at all our propertiesFamily and friends discount at Basecamp propertiesFree access to the Everwild Nordic SpaDiscounts on food & beverage at Rhythm & HowlCompany paid staff events.Room for advancement in our growing companyBe part of western Canada's fastest‑growing hospitality brandA hands‑on people focused Basecamp cultureKey ResponsibilitiesHuman ResourcesSupports recruitment and onboarding of housekeeping team membersProvides practical, on‑the‑job training to ensure standards and procedures are followedCreates and manages schedules based on occupancy and business levelsAssigns daily tasks and ensures fair, efficient workload distributionCoaches Supervisors and team members to support performance and accountabilityAddresses performance concerns and supports corrective action when neededPromotes a positive, respectful,



and team‑oriented work environmentIdentifies training gaps and supports ongoing developmentWorks to improve team retention through clear communication and consistent leadershipStandardsConducts regular inspections of guest rooms and public areasEnsures all cleaning meets established brand and property standardsMonitors linen quality, room supplies, and overall presentationMaintains and updates SOPs to ensure clarity and consistency across propertiesFollows up on guest feedback related to cleanliness and resolves issues in a timely mannerCoordinates with Maintenance to report and follow up on repairsConducts team meetings to communicate expectations and daily prioritiesEnsures proper inventory levels and controls supply usageSupports Supervisors in maintaining consistency across different property typesOperationsOversees daily housekeeping operations across all propertiesEnsures rooms are cleaned, inspected, and ready for guest check‑in on timeMonitors room status and works closely with Guest Services to manage prioritiesActively assists with room inspections and cleaning during peak periods or staffing gapsEnsures smooth coordination between properties to maintain consistent standardsTracks linen usage and supports efficient laundry operationsOversees deep cleaning and preventative maintenance schedulesReviews daily productivity and identifies areas for improvementEnsures compliance with health and safety standardsSupports seasonal planning and prepares properties for peak and off‑season periodsSkills and ExperiencePrevious leadership experience in hospitality, with at least 1 year in a housekeeping supervisory role preferredStrong knowledge of housekeeping operations, cleaning standards,



and inspection processesProven ability to lead, coach, and support a team in a fast‑paced environmentOrganized with strong attention to detail and follow‑throughComfortable using PMS, scheduling tools, and basic Microsoft OfficeAble to prioritize, multitask, and adjust to changing operational needsWilling to work a flexible schedule, including weekends and holidaysWorking knowledge of health & safety standards (WHMIS preferred)Physically able to perform room inspections and assist with cleaning as neededWorking ConditionsFull‑time, salaried position with a flexible schedule based on operational needs (including weekends, holidays, and peak periods)On‑site role with regular movement between multiple propertiesPhysically active position involving walking, standing, bending, and lifting up to 50 lbsExposure to cleaning chemicals, laundry facilities, and housekeeping equipmentHands‑on involvement in daily operations, including cleaning and inspections as neededFast‑paced environment with changing priorities based on occupancy levelsCombination of administrative work and active floor presenceMay require responding to urgent operational issuesInvolves outdoor movement between properties, including in winter conditionsEqual Employment Opportunity StatementBasecamp Resorts and Everwild is an equal prospect employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.#J-18808-Ljbffr

📌 Housekeeping Manager - C$50,000 - C$60,000 A Year (Winnipeg)
🏢 Basecamp Resorts
📍 Winnipeg