MetCap Living Management Inc.is one of the largest private third‑party property managers specializing in multi‑residential property management. We are a growth‑oriented company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and Current Brunswick.IT Directorat our Downtown Toronto office.Key ResponsibilitiesStrategic & Leadership ResponsibilitiesDevelop and execute IT strategy aligned with business objectives and operational needs.Lead, mentor, and support IT staff while remaining directly involved in technical work.Act as a senior technical escalation point for complex or high‑impact issues.Collaborate with executive leadership and department heads to align technology with operational priorities.Hands-On Infrastructure & Systems ManagementDesign, configure, maintain, and troubleshoot:Network infrastructureCloud services (Microsoft 365, backups, identity management)Perform system upgrades, patches, migrations, and performance optimization.Maintain business‑critical applications including property management, finance, Customer Service, HR, and communication systems.Phone, VoIP & Communication SystemsAdminister and supportcorporate phone systems, including:VoIP platformsOffice phonesCall routing, extensions, voicemail, and call queues for customer serviceConfigure and managemobile/cellular devices :Corporate smartphonesMobile device management (MDM)Carrier contracts, provisioning, and usage optimizationTroubleshoot phone and mobile issues for head office and property locations.Coordinate system rollouts, upgrades,



and office or property deployments.Manage vendor relationships with telecom and mobile service providers.End-User Support & IT OperationsProvide advanced hands‑on support for desktops, laptops, printers, and peripherals.Oversee service desk operations and personally handle escalations when required.Establish and enforce IT policies, standards, and documentation.Support onboarding/offboarding processes including device setup and access controls.Cybersecurity & Risk ManagementImplement and maintain cybersecurity controls, endpoint protection, and monitoring.Lead incident response and remediation for security events.Ensure compliance with privacy and data protection standards.Project Management & ImplementationLead and actively participate in IT projects such as:Phone system upgradesNew property deploymentsSoftware implementations and integrationsCoordinate timelines, vendors, budgets, and internal stakeholders.Perform system testing, validation, and post‑implementation support.Budgeting & Vendor ManagementDevelop and manage the IT budget with hands‑on cost control.Negotiate contracts with software, hardware, telecom, and cloud vendors.Track licenses, subscriptions, and asset inventories.Salary Range: $95,000 – $103,000 per year.MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability‑related accommodation to participate in the recruitment process, please email us.#J-18808-Ljbffr

📌 It Director - C$95,000 - C$103,000 A Year (Winnipeg)
🏢 MetCap Living Management
📍 Winnipeg