Take on the challenge of a Bilingual Operations Specialist with RBC in Montréal. This full-time position requires you to deliver exact information on credit card policies across shifts. In this role, you will be part of the CARDs EAC Team, tasked with supporting internal service partners with inquiries in both English and French.

Your strong analytical skills and commitment to client service are crucial as you navigate a fast-paced work environment while completing various operational tasks. Key Responsibilities:
Communicate credit card procedure details effectively
Provide swift problem resolution using available resources
Manage multiple client requests accurately
Support partners with knowledge and guidance
Maintain a superior customer service standard Requirements:
Bilingual (English and French) proficiency
Experience with quick-paced call environments
Ability to prioritize and multitask
Technical aptitude for learning current systems
Previous call center experience is beneficial Bring your bilingualism and operational expertise to RBC and support our community.

📌 Rbc Bilingual Operations Specialist Role Montreal
🏢 Socket.dev
📍 Montreal