OverviewThe Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in the job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.ResponsibilitiesThe Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing systemlogic, identify problems; and recommend andimplement solutions.Provides expertise in area and an advanced level of understanding of the principles of apps support.Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements.Considers the implications of the application of technology to the current environment.Identifies risks,



vulnerabilities and security issues; communicates impact; proposes risk mitigation options.Acts as advisor or coach to new or lower level analysts; allocates work.Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.Persuades and influences others through strong and comprehensive communication and diplomacy skills.Performs other duties and functions as assigned.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm 's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications6+ years experiencePractical problem solving and strategic thinking skillsExperience is supporting applications using ECS cluster, Kafka, Solace, API MicroservicesHands on experience in managing apps hosted on CloudKnowledge of active monitoring tools (Tivoli, Nagios, ITRS, Uptime, etc.)Experience on Mongo DB technologyDemonstrated leadership,



interpersonal skills and relationship building skillsService oriented attitudeAbility to work in a fast-paced environmentExperience working or leading requirement gathering efforts for multiple large development projects at one timeProficient using basic technical tools and systemsGood interpersonal and communication skillsAbility to plan and organize workloadAbility to communicate appropriately to relevant stakeholderDeeper understanding of web technologiesUnderstanding of IP networks + ability to analyze and monitor network trafficEducationBachelor’s/University degree, Master’s degree preferredOther InformationJob Family Group: TechnologyJob Family: Applications SupportTime Type: Full timePrimary Location Salary Range: $120,800.00 - $170,800.00Most Relevant Skills: Please see the requirements listed above.Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.Automated Processing and AI: We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate 's skills and abilities witha specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.This job opening is for an existing job vacancy.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career chance, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.#J-18808-Ljbffr

📌 Application Support Lead - Vice President - $120,800 - $170,800 A Year (Winnipeg)
🏢 Citi
📍 Winnipeg