Join Hyundai Auto Canada Corp. as a Bilingual Legal Resolution Specialist in Markham, Ontario, specializing in managing high-profile customer cases and legal negotiations. Deliver top-notch customer service while preparing for Small Claims Court. This pivotal role focuses on resolving high-impact customer cases through effective decision-making and case management.
You will employ strategic thinking to navigate pre-litigation phases and legal proceedings, ensuring accurate management of customer files. Robust interpersonal skills and negotiation expertise are essential for success in this position. Key Responsibilities:
- Manage complex customer cases with precision and care
- Prepare and represent Hyundai in Small Claims Court
- Ensure timely filing of legal documents with courts
- Develop reports on escalated cases and claim trends
- Negotiate settlements with relevant stakeholders Requirements:
- Bachelor’s degree or equivalent experience
- Over 5 years in legal case management
- Strong negotiation and decision-making abilities
- Proficient in Microsoft Office tools
- Excellent verbal and written communication skills Bring your legal expertise and customer-centric approach to Hyundai Auto Canada, making a significant impact on client resolution.