Join MEDFAR Clinical Solutions as an Operations Coordinator specializing in Technical Support. Enhance operational procedures in a full time hybrid role impacting healthcare providers across North America. Reporting to the National Director of Client Services, you will play a vital role in driving performance improvements through monitoring and optimizing workflows.

This position allows you to leverage your problem-solving skills while contributing to continuous improvement and operational excellence within the department. Key Responsibilities:
Maintain Technical Support operational tools
Document and communicate departmental procedures
Recommend workflow optimizations and improvements
Compile and analyze performance metrics
Support quality assurance initiatives Requirements:
3–5 years’ experience in operations, technical support, or customer service
Proficient in Salesforce and AI automation tools
Bilingual fluency in French and English required
Solid communication and analytical skills
Ability to manage multiple priorities effectively Help shape the future of healthcare at MEDFAR through cutting-edge operational strategies.

📌 Operations Coordinator For Customer Support Montreal
🏢 Medfar
📍 Montreal