As a Parts Advisor at Itec Equipment, you'll help keep our customers moving. From identifying and sourcing the right parts to preparing quotes, processing orders and following up, this role is built around responsive, dependable customer service.

Itec is a locally owned heavy equipment dealership built on robust relationships, practical solutions and a team that takes pride in looking after its customers.

Duties & Expectations
Assist customers in person, by phone and by email
Identify, source, quote and sell heavy equipment parts and components
Process orders accurately and efficiently
Follow up on quotes, orders, backorders and customer requests
Build and maintain strong customer relationships
Coordinate with service, sales, purchasing and warehouse teams




Manage multiple priorities in a busy, quick-paced environment
Research parts and find solutions when the answer isn't obvious
Communicate clearly and keep customers informed
Take ownership of customer requests from start to finish
Maintain accurate records within company systems
Contribute to a positive, team-focused work workplace

Above all, we're looking for someone who understands that great parts service isn't just about finding the right part. It's about being someone our customers can count on.

📌 Parts Advisor Northeastern Ontario (Canada)
🏢 Northwest Employment Works
📍 Canada