Become a key player in Dentons as a Technical Support Specialist in Ottawa, dedicated to providing exemplary IT support and enhancing service delivery.

Your role will focus on offering personalized, 'white glove' assistance to internal users. As a Technical Support Specialist, you will join a forward-thinking firm recognized for its commitment to diversity and inclusion. This position involves comprehensive support for tools like Windows 11 and Office 365, managing incident queues, and liaising effectively with local management.

You'll have the chance to contribute to overall technology improvements within the Ottawa office. Key Responsibilities:
Manage IT support requests related to Windows 11 and Office 365
Provide timely responses to user needs and inquiries




Ensure incident tracking and successful resolution of tickets
Execute software and hardware installations as required
Collaborate with office management on technical projects Requirements:
Over 5 years in End User Support field
Solid communication and interpersonal abilities
Expertise in Microsoft Office Suite and operating systems
Motivated and capable of independent workflow
Associate's degree or related experience required Apply your IT skills in a supportive setting with Dentons, where your contributions will help shape the future of client service.

📌 Ottawa Technical Support Specialist Role
🏢 Dentons
📍 Ottawa