Join TMX as an Onboarding Coordinator, enhancing customer experience and driving product success. This role, based in Toronto, combines hybrid working with client-centric onboarding.
The Onboarding
Coordinator at TMX will be key in facilitating a seamless onboarding journey for current clients. By collaborating with the Business Development and Client Engagement teams, you will ensure clients are set up effectively and understand our suite of offerings. This position requires keen attention to detail and the ability to troubleshoot to overcome onboarding challenges, ensuring clients feel supported. Key Responsibilities:
Coordinate client onboarding and internal meetings
Manage client relationships during the onboarding period
Assist clients with system setup and configuration
Provide training and documentation for effective onboarding
Conduct testing for data and system validation Requirements:
Relevant experience in onboarding or training roles
Robust technical skills with various software applications
Detail-oriented with excellent organizational habits
Effective independent worker and team collaborator
Capable of identifying process improvements Help clients embark on their journey with TMX by optimizing their onboarding experience and ensuring lasting success.
📌 Onboarding Coordinator At Tmx Toronto (Canada)
🏢 TMX
📍 Canada